Pricing

Every customer conversation, order and team action in one place.
Total price
$100/mo
Billed monthly
Customer conversations

Helpdesk

Bring every customer conversation into one place, give your team the full context and provide faster support across every channel.

  • Omnichannel inbox Manage live chat, email, WhatsApp, Instagram, Facebook and other channels in one helpdesk.
  • Team collaboration Assign conversations, add internal notes, apply tags and keep ownership clear across your team.
  • Reporting and insights Track response times, customer sentiment, escalations, churn signals and team performance.
  • Roles and permissions Control team access and decide which actions can be completed by the AI agent or human agents.
Automated customer support

AI Agent

Give customers instant, accurate support with an AI agent customized around your store, products, policies and workflows.

  • Answer pre-sale and post-sale questions
  • Follow your tone, policies and instructions
  • Reply on email, live chat and other channels
  • Resolve routine requests automatically, 24/7
  • Track orders and provide delivery updates
  • Handle returns and routine requests
  • Recommend products and help shoppers buy
  • Suggest replies to human agents
  • Analyze customer behaviour and sentiment
  • Escalate with full customer and order context
One complete plan for your ecommerce support. No credit card required. Cancel anytime.
Book a demo Start your free trial

VALUE INCLUDED

More support capability without more tools

Bring automated and human customer support together in one platform, with predictable pricing and no need to manage separate AI and helpdesk products.

2-in-1

AI Agent and

helpdesk

Automate routine support while keeping your team connected to every conversation.

~10%

lower yearly

price

Pay annually and save $120 compared with monthly billing.

“Your support stack should become simpler as your business grows, not more complicated.”

Agentra product principle

  • One predictable subscription

Access the AI Agent, helpdesk and team tools through one connected plan.

  • No disconnected support tools

Keep conversations, customer details, orders and support actions in the same workspace.

  • Less repetitive work

Let the AI Agent handle common questions and approved routine requests.

  • Faster customer support

Give customers immediate answers while keeping human help available when needed.

  • Human control by design

Choose what the AI can access, which actions it can take and when it should hand over.

  • Built to grow with your store

Connect more channels, conversations and support workflows as your operation expands.

Common questions about pricing

Learn what is included in the Agentra plan, how monthly and yearly billing work and what happens when you start your trial.

Agentra costs $100 per month with monthly billing. With yearly billing, the price is $90 per month, charged as $1,080 per year.

The plan includes the customised AI Agent, complete helpdesk, connected inbox, ecommerce context, support automation, human handoff, AI assistance, customer insights and team reporting.

No. The AI Agent and helpdesk are included together so automated and human conversations remain connected.

Monthly billing costs $100 each month. Yearly billing costs $1,080 for the year, equivalent to $90 per month and a saving of $120.

Yes. You can start with a free trial to explore Agentra and see how it fits your store and support operation.

Yes. You can cancel your subscription to prevent future renewals. Your access will normally continue until the end of the billing period you have already paid for.

Supported store and customer-channel integrations are included as part of Agentra. Availability may depend on the platform and permissions required by the connected service.

No. Your subscription includes everything, with no limits on AI conversations, connected channels, team members or storage.

READY TO GET STARTED?

Bring AI and human support together in one plan

Start your Agentra trial and see how one connected platform can help your team support customers faster and reduce repetitive work.

Start your free trial